Return and Exchange Policy
Feel free to contact us via email or send us a message by clicking the "MESSAGE US" button if you have any questions regarding our return/exchange policies.
Items that are personalized, custom-designed, or digitally downloaded cannot be refunded or exchanged unless they are defective* or a mistake on our part. In addition, we are not responsible for any grammatical errors or misspellings you may make.
We must receive all returns, exchanges, and refunds within 30 days of receiving them.
Our T-shirt, Mug, Vinyl Sticker, Coasters, and Tote Designs are printed by a third-party service (Teelaunch). Their refund/exchange policy is as follows:
It is our policy to accept returns within 30 days of receiving the product. We do not refund orders for buyer's remorse or size exchanges. Any claims for misprinted/damaged/defective items must be submitted within the 30-day period.
It is important to read the entire description of an item before purchasing, as we will only refund for discrepancies in the description if the description does not match the item received.Ā
Additionally, we use heavy-duty chipboard and mark all envelopes clearly with a DO NOT BEND OR FOLD label in order to ensure your labels and/or prints arrive safely. The USPS may not deliver and notify you that you must pick up your package if your mailbox cannot handle a 9x12 envelope.
*We are not responsible for the mishandling of your package by the Post Office or Mail Carrier.